Product + Care Tips
925 Sterling Sliver:
925 Sterling Silver is an alloy made of 92.5% pure silver and 7.5% copper. 18k Gold Plating
Brass:
A yellow alloy of copper and zinc. 18k Gold Plating
To ensure the gold plating does not damage, do not expose the jewelry to water, perfumes, alcohol or any other substances. If exposed to any of the above the gold plating can tarnish and turn silver.
Return Policy
At this time we do not accept any returns/exchanges.
We here at Su Oro carefully double check every product and order! We ensure that you will receive your order in its best condition.
We are not responsible for any orders damaged by shipping carriers.
Although unlikely, we want to first say, sorry for inconvenience! Please send your order number and a photo of incorrect piece to [email protected]
Our Customer Service Team will be happy to help resolve it!
Shipping
All our shipments ship from Florida and take 3 to 5 business days to arrive at their destination.
We don’t ship to P.O Boxes.
Shipping rates – Continental United States
Flat rate – $9.00
We ship internationally to Europe, Canada and Mexico.
You can contact us at [email protected] for any additional questions and concerns.